Privacy Policy

1. Introduction

At TechExams.co, your privacy and trust are of the utmost importance to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website and services.

By accessing or using https://techexams.co, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our website.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide Directly

  • Account/Order Information: Name, email address, billing information, and other details provided at checkout.
  • Communication Information: Any details shared when contacting us via email (sales@techexams.co) or through our contact forms.
  • Feedback/Support Requests: Information submitted when requesting support, product assistance, or reporting issues.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, time spent, navigation paths, and referring/exit pages.
  • Device Information: Browser type, operating system, IP address, device identifiers.
  • Cookies & Tracking Technologies: To enhance functionality, provide secure login, and analyze site usage.

2.3 Third-Party Information

  • We may receive data from payment processors (e.g., payment status, transaction IDs).
  • We may integrate third-party analytics and advertising tools that collect anonymized usage data.

3. How We Use Your Information

We use the collected information for the following purposes:

  1. To Process Orders – Delivering digital exam preparation materials and confirming purchases.
  2. To Provide Customer Support – Responding to technical issues, refund inquiries (where applicable), and general assistance.
  3. To Improve Our Services – Analyzing site usage to improve product offerings, user experience, and website functionality.
  4. To Send Updates & Notifications – Informing customers about order status, new product launches, policy changes, and promotional offers.
  5. To Ensure Security – Protecting against fraud, unauthorized access, or illegal activities.
  6. To Comply with Legal Obligations – Meeting applicable laws, regulations, and enforcement requests.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files placed on your device to store information such as preferences, session IDs, and login details.

4.2 Types of Cookies We Use

  • Essential Cookies: Required for secure login, payment processing, and order completion.
  • Performance Cookies: Used for analytics and tracking user interactions (e.g., Google Analytics).
  • Functional Cookies: Remember user preferences and enhance browsing experience.
  • Advertising Cookies: May be used to deliver relevant ads through third-party partners.

4.3 Managing Cookies

You can disable or delete cookies through your browser settings. Please note that disabling cookies may affect website functionality.

5. Data Sharing and Disclosure

We do not sell, trade, or rent personal information to third parties. However, we may share information with:

  • Payment Processors: To securely process transactions.
  • Service Providers: Such as hosting, analytics, and email marketing providers.
  • Legal Authorities: When required to comply with applicable laws or enforce our Terms of Service.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, user data may be transferred.

6. Data Security

We implement strict security measures to protect your data, including:

  • Encrypted SSL connections for data transfer.
  • Restricted access to sensitive information.
  • Secure third-party payment gateways.

However, no method of online transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

  • We retain personal information only as long as necessary to fulfill the purposes outlined in this policy.
  • Transaction-related records may be kept to comply with tax and accounting regulations.
  • You may request deletion of your data at any time (subject to legal obligations).

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Correction: Request corrections of inaccurate or incomplete information.
  • Right to Deletion: Request deletion of personal data (subject to legal requirements).
  • Right to Restrict Processing: Request limitation of certain data uses.
  • Right to Data Portability: Request transfer of your data in a structured format.
  • Right to Withdraw Consent: If processing is based on your consent.

9. GDPR Compliance (European Union Users)

If you are located in the EU, you have additional rights under the General Data Protection Regulation (GDPR):

  • Legal basis for data processing includes consent, contract performance, and legitimate interest.
  • You may file a complaint with your local Data Protection Authority if you believe your rights are violated.

10. CCPA Compliance (California Users)

If you are a California resident, you are entitled to rights under the California Consumer Privacy Act (CCPA):

  • You may request disclosure of categories of personal data collected.
  • You may opt out of the sale of personal data (Note: We do not sell personal data).
  • You may request deletion of personal data collected.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of such external platforms. We recommend reviewing their policies separately.

12. Children’s Privacy

TechExams.co does not knowingly collect personal information from individuals under the age of 13 (or the minimum legal age in your jurisdiction). If we become aware of such collection, we will delete the information immediately.

13. Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time. The latest version will always be posted on our website with an updated effective date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: sales@techexams.co
🌐 Website: https://techexams.co

✅ Final Note: By using our website and purchasing our digital educational products, you consent to the collection, processing, and use of your data as described in this Privacy Policy.

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